Privacy policy
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfil your orders, remember your preferences, send account-related notifications, manage your account, arrange shipping, facilitate returns/exchanges, and create a customized shopping experience (such as product recommendations).
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send promotional communications by email, text message, or postal mail, and to show you targeted online advertisements. All electronic marketing communications are sent in compliance with Canada’s Anti-Spam Legislation (CASL), and you may safely opt out or unsubscribe at any time using the link or instructions provided in those messages.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment experience, detect and investigate fraudulent, illegal, or malicious activity, and protect our services. You are responsible for keeping your account credentials safe; we highly recommend not sharing your login details.
Communicating with You: We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable Canadian and international laws, respond to valid legal processes (such as warrants or court orders), or defend our legal rights.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes as permitted by Canadian privacy laws. Such circumstances include:
With Service Providers: With Shopify and other third-party vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping).
With Business and Marketing Partners: To deliver personalized advertising. For example, we may use Shopify to support targeted advertising based on your online activity across different websites. Where required by Canadian privacy laws (including Quebec's Law 25), we will obtain your consent before deploying tracking technologies used for behavioural advertising, and you can manage your preferences or opt out via our cookie banner.
With Your Consent: When you direct or request us to disclose information to third parties (such as for specialized shipping or through social media login integrations).
With Affiliates: Within our corporate group for purposes consistent with this Privacy Policy.
Business Transactions: In connection with a merger, sale of corporate assets, or bankruptcy. In such events, the recipient will be contractually bound to protect your personal information in accordance with Canadian privacy standards and use it only for the purposes outlined in this policy.
RELATIONSHIP WITH SHOPIFY
Our Services are hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Shopify collects and processes your personal information on our behalf and in accordance with our instructions to facilitate transactions, fulfilment, and site optimization.
Information you submit through the Services will be transmitted to and stored on Shopify’s servers, which may be located outside of Canada (including in the United States and the European Economic Area). As a result, this data may be subject to access requests from foreign governments, courts, or law enforcement according to local laws.
In addition, we may utilize certain Shopify enhanced features (such as advertising and analytics tools) that analyse your interactions with our store alongside data from other Shopify merchants to help us improve our services and deliver relevant marketing. Where required by Canadian law, we will obtain your explicit consent before enabling these tracking features. While you can manage your advertising data directly through Shopify’s Privacy Portal, we remain accountable for your data; you may contact our Privacy Officer at any time to exercise your rights of access, correction, or deletion regarding information processed through Shopify.
THIRD-PARTY WEBSITES AND LINKS
The Services may provide links to websites, plugins, or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy practices, security, or reliability of third-party platforms.
Any personal information you choose to provide on public venues or third-party social networking platforms is subject to the privacy policies of those respective entities. Our inclusion of these links does not imply an endorsement of their content or data handling practices.
CHILDREN'S DATA
Our Services are intended for adults and are not directed toward children. We do not knowingly collect personal information from minors.
In accordance with Canadian privacy laws, we do not knowingly collect or process personal information from children under the age of 14 (or under the age of 13 under federal guidelines) without verifiable parental or guardian consent. If you are a parent or legal guardian and believe your child has provided us with personal information without your consent, please contact us immediately using the details below, and we will promptly delete that information from our systems.
SECURITY AND RETENTION OF YOUR INFORMATION
We implement physical, organizational, and technological security measures designed to protect your personal information against unauthorized access, loss, theft, or modification. However, please be aware that no security system is completely impenetrable, and we cannot guarantee "perfect security." Furthermore, data sent to us via unsecure channels (such as standard email) may not be secure while in transit; we recommend avoiding these channels for sensitive or financial details.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing you with our Services, maintaining your account, and satisfying any legal, accounting, tax, or reporting requirements. Once your personal information is no longer required for these legitimate business or legal purposes, we will securely destroy, erase, or permanently anonymize it so that it can no longer be linked to an identifiable individual.
YOUR RIGHTS AND CHOICES
Depending on your province of residence, you have specific rights under Canadian privacy laws (including PIPEDA and Quebec’s Law 25) regarding your personal information. These rights are subject to certain legal exceptions and verification requirements:
Right to Access / Know: You have the right to request a copy of the personal information we hold about you and to receive an account of how we use and disclose it.
Right to Correct: You have the right to request that we correct or update any inaccurate, incomplete, or outdated personal information we maintain about you.
Right to Delete / Erasure: You have the right to request that we delete personal information we maintain about you, subject to legal retention obligations (such as tax or fraud records).
Right to Withdraw Consent: You have the right to withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
Right of Portability: You have the right to request that computerized personal data you provided directly to us be transferred to you or another organization in a structured, commonly used technological format.
Right to De-indexation (Quebec Residents Only): If you reside in Quebec, you have the right to request that we cease disseminating your personal information or de-index links associated with your name if the dissemination causes you serious injury or contravenes the law.
Managing Communication Preferences: We may send you promotional emails in accordance with Canada’s Anti-Spam Legislation (CASL). You may opt out at any time by using the unsubscribe link in our emails. If you opt out, we will still send you essential non-promotional messages, such as order confirmations or account updates.
You may exercise any of these rights by contacting us using the details provided below. To learn more about how Shopify processes data and to manage data controlled directly by them, you can visit the Shopify Privacy Portal.
We will not penalize or discriminate against you for exercising any of these rights. We may need to verify your identity using reasonable, secure methods before processing your request. We will respond to your request within the timelines required by applicable Canadian law (typically within 30 days).
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
PRIVACY POLICY
CTH (Clothes for the Temples of the Holy Spirit) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). CTH (Clothes for the Temples of the Holy Spirit) is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with Canadian privacy laws when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. We are committed to managing your data responsibly. By interacting with our Services, you are informed of the practices described in this policy. Where required by applicable Canadian law, we will seek your express consent before collecting, using, or disclosing your personal information for specific purposes, such as tracking or marketing.